Please set up your credit/debit cards In your wallet to purchase Scrims. Currently debit cards cannot be removed in app, but if there is an urgent need to remove a payment method please contact support.
Payments from users clear typically within 2-3 business days. By default your payments are set to deposit to your default bank account every 2 business days after payments are cleared. If you choose to hold a balance you will see it directly in your Scrim Wallet as well as in your Wallet Dashboard.
Currently, there is no way to remove or edit Host’s Scrims. If there is an urgent need to remove a Scrim or edit the content of a Scrim please contact firstname.lastname@example.org.
Hosts Scrims For Individual Games
The Scrim’s completed counter related to an individual title by an individual user is currently bugged. It’ll be fixed in later updates for iOS & Android.
This does not apply to overall Scrims completed.
Host Booking Options
Users may sometimes experience blank lines of length options due to limited options enabled by the Host. This isn’t an app-breaking bug but if it becomes an inconvenience to the User or Hosts due to Scrims without length (or unclear fulfillment) please contact support immediately.
Account or Sensitive Material Removal
If you would like to delete your Scrim account or remove other sensitive information please contact email@example.com
We have a ZERO-tolerance policy for harassment in any form on Scrim. If you would like to report any instances of harassment experienced by yourself or another user please contact us immediately at firstname.lastname@example.org.
Fraud / Tampering / Glitching / Hacking / Illegal Activies
We have a ZERO-tolerance policy for malicious actions to other users, hosts, the Scrim platform itself. If we discover that someone is attempting to circumvent other user's personal information, our platform or doing anything where they may be criminally liable. We will not only permanently ban them but potentially seek legal actions against them.